User Case: ProFinda transforming a 28,000 person services firms. How ProFinda enabled the Resource Management to support its three major transformations

The Daily Resourcing Challenge

The resource management function had multiple challenges to deal with that made matching supply and demand in work difficult
The Profitability of a services organisation is a function of how well it matches supply and demand, so it is critical to have systems and processes to support efficiency in the process. Yet historically, systems to support the critical process have been under invested.

While a core daily activity, the complexity of a modern services organisation makes managing supply and demand a real challenge.
The client’s Resource Management lacked a single system that gave an accurate view of their total talent pool, their collective skills, the cost of this talent.
After seeing ProFinda support a similar transformation program at global management consultancy the organization decided to roll out the solution to multiple geographies.
After a short delivery period of less than 8 weeks ProFinda went live to support the resourcing team and 18,000 staff across three geographies.
To support the implementation of an alternative delivery model ProFinda gave the resourcing team complete line of sight to the skills, knowledge and experience across its total talent pool, internal, external, those in process and Alumni.
As part of the multi-disciplinary approach, ProFinda offer a unique vantage point of skills, knowledge and experience. Thus enabling the resourcing team to find the right person for the right role, even if it may have been across different line of business and geography.
ProFinda supported the wider company employee development agenda by enabling employees to find projects to support their learning or career development objectives
Finally, ProFinda is providing a framework to track and audit inclusion data
Resourcing, Organization & Employee benefits
Resourcing
Time taken to resource
Quality of team
Single view of talent
Team productivity
Organisation
Drive utilisation billable hours
Tracking D&I
Strategic workforce planning
Operating model transformation

Productivity Quality & Utilisation
Employee
Micro engagement
Personal Development
Degree of autonomy
Knowledge share
