ROI

7 ways Artificial Intelligence can help Internal Communicators

By Ant Cousins, Director of Customer Success at ProFinda. The business world is buzzing with terms like machine learning algorithms, Natural Language Processing (NLP) and sentiment analysis but these Artificial Intelligence or ‘AI’ tools are often focused on consumer facing products and services. So how can they help Internal Comms? Here’s 7 ways AI-powered collaboration …

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But, we have always done it this way.

By guest writer Alexander Low, Director of Social Selling at Digital Leadership Associates. Great read in HBR written by consultants at McKinsey. They discuss the optimal ratio of support staff to sales functions is around 55% where they see the highest ROI. However, what stood out is their comments on how critical "digital" is today. "For example, companies can …

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Strategies for tech adoption in a Cloud Computing Environment

By Ant Cousins, Director of Customer Success at ProFinda. Looking for tips for a successful tech roll out? Look no further - last month ProFinda's Director of Customer Success; Ant Cousins, ran a workshop on this very topic at CloserStill Media's Cloud Expo Europe conference in London. With so many new technologies being implemented the …

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