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Connecting the Dots: Turning Workforce Decisions Into Better Business and People Outcomes

Webinar Overview

October 2026

Business results don’t become real in a strategy deck. They become real one everyday decision at a time: who’s on which project, and why. That’s where resource managers live, and done well, they’re the strategic dot connectors who move your people and your business forward.

In this 45-minute on-demand session, ProFinda Workforce Transformation Lead Kelley Hansen shows where rate, headcount and utilization disconnect, what it looks like when they connect, and how to get there. Built for resource managers, delivery and practice leaders, operations and finance leaders, and HR and people leaders. 

You’ll learn about:

  • Why the same talented people get very different results.
  • Where your business drivers disconnect, and how to reconnect them.
  • What to think about as AI agents join your workforce.
  • How to make resource management a strategic dot connector, and what it takes to get there.

Meet the Speakers

Kelley Hansen
Workforce Transformation Lead, ProFinda


Kelley Hansen believes we shouldn’t have to choose between our people thriving and our business winning. In 14 years in professional services, spanning project delivery, resource management, business operations, and technology transformation, she’s seen how often talent decisions are held back by reactive processes, disconnected systems, and spreadsheets.

As Workforce Transformation Lead at Profinda, Kelley helps leaders know their people, connect them to meaningful work, anticipate what the business will need next, and build the skills to get there. Her mission is simple: make workforce optimization more than a buzzword on a PowerPoint slide. Make it work for people and the business.