Services Industries Transformation

ProFinda is uniquely focused on supporting the services industry manage its workforce transformations. ProFinda has assisted a wide range of international service companies, including systems integrators, business process outsourcing firms, civil engineering firms, and defence organisations, in improving operational effectiveness and improving employee satisfaction.

The critical systems to support services firm workforce transformation

ProFinda is supporting services firms of all shapes and sizes successfully embed their major workforce transformation priorities. The ability to effectively model and match all supply and demand in real-time is crucial to these workforce transitions.

Global Multi-Disciplinary Operating

Optimizing resources effectively means working across all lines of business, all talent pools and all geographies, creating a fluid dynamic organisation. 

Alternative Delivery Models

A blended workforce with single view of all delivery options, internal, contractor, freelancer and partner organizations. 

Regulatory Constraints

Ensure relevant regulatory requirements are sufficiently considered in all staffing decisions. Ensure compliance with global, national and internal regulatory controls.

Employee Development & Wellbeing

Unleash workforce potential at scale. Supporting every employee to have the chance to achieve their personal career ambitions. 

Existing systems and process issues

The current systems landscape at services firms is not going to successfully support the four priority workforce transformations. No single view of supply and demand data is available, it is fragmented across a number of legacy systems. The end-to-end resourcing and staffing process is split across multiple poorly integrated applications. This results in the resourcing process being far slower than it should be, project teams are not optimized and employee preferences are not considered

Four key project outcome improvements

Deploying Profinda improves the four key service firms KPIs that firms are run on, project utilization, project profitability, delivery quality (customer NPS) and employee experience.

ProFinda customers enjoy the ultimate data-driven real-time perspective of the current supply-demand dynamics to support both operational resourcing and mid-term workforce planning.

Model all workforce supply and all work demand in a single platform

ProFinda brings together for the first time all of the facets of workforce data required to make a smart resourcing decision, both supply and demand into a single platform.

ProFinda contains a view of the total workforce, permanent, contractor and alumni. ProFinda models all aspects of this supply, skills, capacity, costs and constraints.  ProFinda also contains all the different work demands, roles, assignments and their respective priorities created by any part of the organization.

ProFinda AI then matches supply and demand in real-time creating optimal teams for every work demand.

Manage end to end resourcing and staffing 

ProFinda supports the entire end-to-end process of resourcing from when a work demand is created through to the location of the right team, with the optimal mix of capability, capacity, costs and employee preferences.

Selection & approval workflow can be tailored to the service line or business unit.

ProFind is fully integrated with upstream and downstream systems to ensure data integrity and easy process flow.

Employee experience and development 

To help address employee experience ProFinda supports the resourcing team to understand when a role or project would align with employees’ work preferences or development needs.

Profinda also supports employee self-service, giving employees the opportunity to find and apply for work that will align with their career interests and objectives.

ProFinda provides key reporting and governance over the supply and demand dynamics and the end-to-end resourcing process

Streamline & Automate the process with ProFinda



Resource Management Masterclass webinar

As the workforce of the future takes hold it is finally time for the talent and staff mobility functions as a whole to take much more of a leadership role, focused on helping transform organizations.


Undercurrents & Headwinds

Five unstoppable workforce trends affecting professional services firms. In this exciting new Whitepaper by ProFinda, we hear from Industry experts on 5 key global workforce trends disrupting professional services.

Discover how ProFinda can help your organization succeed

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