Multiplex needed a way to track the different skills and experience of its many employees, across its Head Office and construction sites, and resource them onto the right projects. It needed visibility on the ‘hidden’ skills within its workforce and an efficient way to build project and bid teams based on their past client experience, areas of expertise and skills. Plus, there was a huge variety of different skills within the organisation – someone in HR would have a completely different skill-set to someone in engineering or QA, for example. Multiplex needed a way of creating an employee centric internal map of their workforce.
ProFinda used machine intelligence to map out the skills of its workforce through online profiles that they had filled-in manually or imported via LinkedIn. Further algorithms suggested new skills to individuals based on their projects and a skills taxonomy of over 300,000 terms that linked different construction-specific terms together based on their context.
Individuals on the platform were shown opportunities that they could be involved in, and people could also post requests for help and be shown relevant experts to contact. This proved valuable to Multiplex’s resourcing and business development teams who often needed to search for the right people to put onto tenders or projects.
There is greater visibility across Multiplex on its skills and internal expertise, allowing for more efficient resourcing. The business development team can also use the system to find the perfect individuals for bids, in record time. In turn, this has made the tender process more effective for Multiplex.